FAQ
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Reusable Paper Towels
What materials are reusable paper towels made from?
Most of our products are made from 100% cotton birdseye fabric with cotton thread for durability. We use cotton birdseye fabric because it is the perfect thickness, compostable, soft, and very absorbent. It also does not pill and its quality improves over time.
We also have 100% organic cotton products also.
We strive to source natural and sustainable materials for all our products. Where there are no natural options, we use the best option available to create the best quality, long-lasting products to save you money and reduce our collective impact.
How absorbent is your cotton?
One of the main advantages of birdseye fabric is its excellent absorbency. The small dots or diamonds in the fabric allow for better wicking of moisture. This makes birdseye fabric a popular choice for baby diapers, and other absorbent products.
Birdseye fabric is also known for its durability. The tight weave of the fabric makes it resistant to wear and tear, ensuring that it can withstand frequent use and washing without losing its shape or quality.
How do I wash Handecloths?
Cleaning the HANDECLOTH is easy. They are lightweight so they take up very little space in a washing machine and dryer.
For all the Reusable Paper Towels: Machine wash and dry without any limitations. Can be sanitized with a hot water wash and/or with bleach, if necessary.
For maximum absorbency, do not use drier sheets. Wool balls or a large towel can be used to reduce wrinkles.
For the Grease Absorbers: Soak for 15 minutes in hot water with degreasing dish soap. Machine wash and dry or wash in the dishwasher. No fabric softeners or dryer sheets should be used.
How do I reduce wrinkling?
The best way is to use wool drier balls or large towels.
You can use drier sheets, if the HANDECLOTHs are not coming in contact with food.
What does microwave safe mean?
HANDECLOTH Grease Absorbers are microwave safe. This means they are made of all natural materials that can withstand short periods of time in the microwave in the same way as paper towels can.
The best practice is to wet the HANDECLOTH before placing in the microwave. They should always be watched when in the microwave to ensure that it can be stopped if there is an issue.
Order & Returns
How long before my order is processed?
We ship orders 1-2 business days (not including weekends) from when orders are placed.
How do I make an address change?
Please contact us within 24 hours of placing the order. Once an order is shipped we cannot change the address.
How do I cancel an order?
An order may be cancelled within 24 hours, as long as it has not been shipped.
What do I do if I am mising an item?
Please contact us with your order number to begin a report. We will do our best to make things right.
How do I return an order?
Items may be returned within 30 days of delivery. Items must be in original packaging, unused and unwashed. Buyer is responsible for all associated return shipping costs. Refunds are issued in the form of store credit unless otherwise specified.
Shipping
How much does shipping cost?
Standard shipping within the United States is free.
Expedited shipping is also available for $10.
How do I track my order?
You should have received an email with the tracking information. You may also contact us to check on your order.
My order never was delivered?
Please contact us at and provide your order number to get a report started.
My package was damaged?
Please contact us within 48 hours of delivery. Be prepared to provide us with your order number and photos of the damage.